Follow the steps below to set up your Outlook Express client to work with your CTS Broadband email account:

1. Enable IMAP in your Gmail account. Don't forget to click Save Changes when you're done.
   
2. Open Outlook Express.
   
3. Click the Tools menu, and select Accounts...
   
4. Click Add, and then click Mail...
   
5. Enter your name in the "Display name:" field, and click Next.
   
6. Enter your full Gmail email address (username@ctsbroadband.com) in the Email address: field, and click Next.
   
7. For My incoming mail server is a ______ server, please select "IMAP" in the drop-down menu.
8. Enter 'imap.gmail.com' in the "Incoming mail (POP3, IMAP or HTTP) server:" field. Enter 'smtp.gmail.com' in the "Outgoing mail (SMTP) server:" field.
   
9. Click Next.
10. Enter your CTS Broadband username (including '@ctsbroadband.com') in the "Account name:" field. Enter your CTS Broadband password in the "Password:" field, and click Next.
    
11. Click Finish.
    
12. Highlight imap.gmail.com under Account, and click Properties.
    
13. Click the Advanced tab.
14. Under Outgoing Mail (SMTP), check the box next to This server requires a secure connection (SSL).
15. Enter '465' in the "Outgoing mail (SMTP):" field.
16. Under Incoming mail (IMAP), check the box next to This server requires a secure connection (SSL). The port will change to '993'.
    
17. Click the Servers tab, and check the box next to My server requires authentication.
    
18. Click OK.

Congratulations! You're done configuring your client to send and retrieve CTS Broadband email messages over IMAP.